CONSULTATIONS & CANCELLATION POLICY
Stay Beautiful Medspa consultations are held in our private office, easily located inside the Medical Center at Choate in Woburn. An initial 60-minute consultation is offered free of charge and gives new patients the opportunity to express their concerns and learn about a variety of treatment options.
We encourage you to talk openly about any skin concerns you may have. There are many treatments available to help with acne scars, dry skin, sensitive skin, wrinkles, loss of volume, and more! During your consultation, we will make recommendations for skincare services and/or injectables that will rejuvenate your skin and help achieve your desired results. This typically involves injectables (such as Botox, Juvederm, or Kybella), medical-grade skincare treatments (such as a HydraFacial, Ultrasonic facial, or dermaplaning), and medical-grade skincare products from our SkinMedica and ImageMD skincare lines to help maintain your results at home.
APPOINTMENT REMINDER POLICY
Kindly provide us with 24 hours notice if you need to cancel or reschedule an appointment. As a courtesy to our patients, we will send you an email reminder 48 hours prior to your appointment and call you 24 hours prior. If you choose not to provide us with your email & phone number or should the appointment reminder system fail for any reason and you do not receive an appointment reminder, it is still your responsibility to manage your appointment and adhere to the cancellation policy.
New patients should arrive 15 minutes prior to their appointment to complete paperwork. Late arrivals will limit the time available for your treatment. We will do our best to accommodate you however in some cases, it may be necessary for you to re-book your appointment.
In the event that you fail to show up for your appointment or cancel within 24 hours of your appointment, you may be asked to leave a deposit in order to re-book your appointment.
PRICES & PROMOTIONS
We are committed to continuously expanding our services to bring you the latest and greatest technology. Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services, products and rewards are subject to change at any time without notice.
Stay Beautiful Medspa Specials & Referral Rewards may not be combined. When presented with more than one discount opportunity, we will automatically give you the discount of greater value during check-out. Referral Rewards may be saved and used at another appointment. Allē rewards may be redeemed anytime, be sure you are enrolled by visiting alle.com and start earning points right away.
Our practice is limited to elective aesthetic medicine therefore, we do not bill insurance. All prices are subject to change without notice. We accept cash, Visa®, MasterCard®, Care Credit™ and Stay Beautiful Medspa gift cards; we DO NOT accept checks from new patients.
Gift cards may be used toward any service or product offered at Stay Beautiful Medspa (some restrictions may apply). Gift cards are not redeemable for cash and cannot be replaced if lost or stolen.
Services: We do not offer refunds OR credits on services rendered. Please understand that aesthetic medicine is not an exact science and we do our best to provide you with the benefits, risks and anticipated outcomes so that you can make an informed decision about treatments.
Products: Any unopened/unused item may be returned within 7 days with a receipt, and we will issue a spa credit or exchange. Due to health regulations, we cannot accept any opened or used products for return. Exception: A spa credit or product exchange may be considered if an allergic or adverse reaction occurs, please contact us for more details.
We love having you as a patient, but we do reserve the right to refuse service at any time, to anyone, for any reason.
Our primary goal is for you to be happy with our service and to love the results you achieve. We believe in full disclosure, which means we strive to ensure that you understand the treatments you receive, and the risks and benefits associated with each of them. With this in mind, please be assured that our team will only recommend treatments and products that will benefit you specifically and which are medically appropriate for you. If you have any questions at any time, please ask. We’re here to help!
REFER-A-FRIEND TERMS & CONDITIONS
- Eligibility. Participants must be at least 18 years old and be legally permitted to provide the personal information (e.g., name and email address) of each Referred Customer.
- Qualified Referral. A Qualified Referral is defined as a qualifying purchase made from Stay Beautiful Medspa by a person (a “Referred Customer”) whom you have referred. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
- Referral Rewards. For you to earn referral rewards as a Referrer (“Referral Rewards”), the Referred Customer must complete a service greater than $150 in total value, minus all fees including taxes, discounts or fraudulent charges. Referral Rewards may not be (i) combined with other offers, discounts, or promotions; (ii) sold or transferred; (iii) redeemed for cash; or (iv) applied toward previous purchases or the purchase of gift cards.
- Right to Cancel Program or Change Terms. Stay Beautiful Medspa reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed Referral Rewards will be forfeited at that time.