Client Information

If you are a new client at Stay Beautiful Medspa, please read this important information.

Provider/Clinic Obligations:

We are required by law to:

  • Maintain the privacy of protected health information
  • Give you this notice of our legal duties and privacy practices regarding health information about you
  • Follow the terms of our notice that are currently in effect
  • Tell you that we may communicate with you by email or cell phone texting
  • Notify you of a breach of protected information as required by federal and state law

Protected Health Information:

Protected health information is defined by HIPAA as individually identifiable health information; it can be verbal, written or electronic.

How we may use and disclose health information:

The following describes the ways we may use and disclose health information that identifies you. Except for the purposes described below, we will use and disclose Health Information only with your written permission. You may revoke such permission at any time by writing to our practice manager, Ellen Fiore.

For Treatment: We may use and disclose Health Information for your treatment and to provide you with treatment-related health care services. For example, we may disclose Health Information to doctors, nurses, technicians, or other personnel, including people outside our office, who are involved in your medical care and need the information to provide you with medical care. This ensures that you will receive optimal treatments that are safe for you, based on your personal medical history.

For Payment: We may use and disclose Health Information so that we or others may bill and receive payment from you. For example, when we offer payment services through CareCredit.

Appointment Reminders, Treatment Alternatives and Health Related Benefits and Services:  We may use and disclose Health Information to contact you to remind you that you have an appointment with us. We also may use and disclose Health Information to tell you about treatment alternatives or health-related benefits and services that may be of interest to you.  In the case of an emergency, we may also notify your emergency contact of choice about your location or general condition.

Uses and disclosures that require us to give you an opportunity to object:

Individuals Involved in Your Care or Payment for Your Care. Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify as your emergency contact, your Protected Health Information that directly relates to that person’s involvement in your health care. If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best medical interest.

Your written authorization is required for other uses and disclosures:

The following uses and disclosures of your Protected Health Information will be made only with your written authorization:

Uses and disclosures of Protected Health Information for marketing purposes.

Other uses and disclosures of Protected Health Information not covered by this Notice or the laws that apply to us will be made only with your written authorization. If you do give us an authorization, you may revoke it at any time by submitting a written revocation to our office and we will no longer disclose Protected Health Information under the authorization. But disclosure that we made in reliance on your authorization before you revoked it will not be affected by the revocation.

Your Rights

Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you by mail or at work. To request confidential communications, you must make your request, in writing, to Ellen Fiore. Your request must specify how you wish to be contacted (e.g. telephone and whether we can leave voicemails, e-mail, or text messages). We will accommodate reasonable requests.

Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time.

Changes to this Notice

We reserve the right to update this notice in compliance with any changes that are made to the HIPPA Notice of Privacy Practices.


Payments are required in full at the time of each treatment. We accept Visa, MasterCard, Discover, Care Credit, debit cards, checks, cash, and gift certificates. Financing is available through Care Credit, apply here

Cancellation/rescheduling Policy

Here at Stay Beautiful Medspa we are very grateful for your business and referrals, there is no greater compliment. We reserve staff, equipment and rooms just for you and respectfully request 24 hours notice when canceling an appointment. If you cancel your appointment within 24 hours or fail to show up for your appointment, you will be subject to a $35 flat fee. Balances due to ‘Late Cancel/No Show’ fees will remain on your account and a 20% charge will be applied to any unpaid balances for every 30 days past due . No further appointments will be scheduled until the balance is paid in full.

Refund Policy

Stay Beautiful Medspa offers products and services that are irrevocable. Therefore, we do not issue refunds for any product or services that have been injected or used in your treatment. It is important that clients understand and accept this condition when consenting to treatments.


To receive package pricing, payment must be made at the time of the first treatment or sale. Packages are nonrefundable, non-returnable, and non-transferable and may not be applied to other treatment areas. Unused services by the date of expiration will be forfeited.


Skin care products and services are non-refundable/non-returnable and or non-transferable. Unopened, unused skin care products may be eligible for an even exchange or spa credit within 7 days of purchase with original sales receipt.

Medical Changes

Please notify us with any medical or health changes at the time of each appointment, so we can safely treat you.

Request an Appointment

Call Us At (978) 203-0172 Or Request Below

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We're happy to answer any questions you may have, feel free to call us at
(978) 203-0172