Effective Date 11/04/2024
Thank you for choosing Stay Beautiful Medspa. We eagerly anticipate the opportunity to serve you.
By booking an appointment with us, you acknowledge that you have read and understand this Cancellation Policy and agree to be bound the terms and conditions below.
Appointment Reservations
Your appointment is very important to us. The time allotted for your appointment is reserved just for you. Please note that we require a credit card to be kept on file in order to hold your appointment. If you cancel, miss, or arrive late to an appointment, then you authorize us to charge your card on file in accordance with the terms below.
Deposits
For specific high-demand services or packages, a non-refundable deposit may be required at the time of booking. This deposit will be deducted from the overall cost of the service. Please note that if you miss or cancel your appointment within 24 hours, the deposit will be forfeited.
Cancellations
We understand that situations arise that require you to change your plans. In such event, we ask that you please provide a minimum of 24 hours’ advance notice when cancelling or rescheduling your appointment. Appointments cancelled or rescheduled within 24 hours of the appointment time will be charged a fee of $75. This charge is non-refundable and is not applicable toward any future services with us.
Missed Appointments
Missed appointments will be charged $75.
This charge is non-refundable and is not applicable toward any future services with us.
Late Arrivals
We understand that you have a busy schedule and can sometimes be delayed in arriving to your appointment. Please promptly notify us to let us know if you are running late. We allow a 15 minute grace period for you to arrive after your scheduled appointment time. If you are more than 15 minutes late to your appointment, we may need to reschedule you. In such event, this will be treated as a cancellation and you will incur a charge of $75. If we do not hear from you at all within 15 minutes from your appointment time, then your appointment will be considered a “no show” and will be charged a fee of $75.
Contact Us
If you need to make changes to your appointment, we ask that you please contact us via any of the following methods:
Phone: 978-203-0172
Email: info@staybeautifulmedspa.com
